Dubai Taxi Shortages

about 3 years ago • Community Manager

Residents using public transport in Dubai are crying foul over the lack of taxis during the evening hours as taxi drivers refuse to pick them up on the pretext of changing shifts.
“It’s almost impossible to get a taxi between 4pm and 5.30pm in Dubai. I face this problem every day after work,” said Sara, who works on Al Wasl Road and takes taxis to her Deira home.
Mala Shankar, a housewife who recently visited a clinic on Jumeirah Beach Road, recounted her ‘endless wait’ for a taxi in the summer heat. “I waited for a taxi from 3.40pm to around 5pm, but without any luck. I felt so helpless. I walked up to the nearest bus stop which was 10 minutes away and boarded the first bus. I didn’t care where it went, as I just wanted to get out of that area and reach Deira where I live,” she said.
Authorities, however, told XPRESS taxi operators are expected to make 90 per cent of their fleet available on the road at any given time of the day.

Abdullah Abdul Rahman Al Ali, director, franchise and monitoring of the Public Transport Agency at Dubai’s Road Transport Authority (RTA) said there are 19,325 taxi drivers plying 8,997 taxis in Dubai.
“Six franchisee companies are working in the taxi sector — Dubai Taxi, Cars, Metro, National, Arabia and Medina. Every company has a different shift-changing time, but as per the taxi services level agreement signed and approved by franchisee companies, 90 per cent of taxi fleets should be on the road all the time, even during rush or peak hours,” he said.

~This means that of the 8,997 taxis registered in Dubai, 8,097 vehicles must run on the roads at all times.
“If any company’s fleet falls below the performance percentage, it will be penalised,” said Al Ali. He said during a shift change, drivers do not accept passengers as they have to go back to the depot for vehicle maintenance, refuel and service in time for the next driver’s shift.
Al Ali said: “In case the driver refuses to pick up any customer for any other reason, the penalty is Dh800 plus eight black points.”
Passengers said they have to flag several taxis down before one of them stops. “So many taxis drive past, but none will take me saying their shift has ended. Some don’t even bother stopping,” said Abby, who works in Dubai Media City and lives in The Greens
Al Ali advised people using taxis during shift-changing hours to call the taxi dispatch center at 04-2080808.

You may also like...

  • Mplus+ Nepal Donations

    Mplus+ Nepal Donations

    After the devastating earthquake that took place in Nepal on Saturday 25th April 2015, MPLUS+ as a company wanted to help. Combined MPLUS+ and Emrill Services have over 600 Nepalese employees and it’s incredibly important that we can show our...

  • Dubai Safari Park

    Dubai Safari Park

        Dubai Safari, the long-awaited upcoming zoo park, is 30 per cent complete and expected to open in the third quarter of 2016, an official said on Saturday. Hussain Lootah, Dubai Municipality Director-General, said on Saturday...

  • Dubai Canal Diversion Work

    Dubai Canal Diversion Work

     Diversion work for the construction of flyovers on Al Wasl Road and Jumeirah Beach Road will begin soon, even as work on all three phases of the Dubai Canal project is ongoing. A senior Roads and Transport Authority (RTA) official told...

x

Are you sure you would like to delete this item?

Delete Cancel
x

Are you sure you would like to delete this item?

Delete Cancel